SHIPPING POLICY
At TheGrapeDaddy, we understand the importance of timely and secure shipping to enhance your overall shopping experience. We strive to process and dispatch orders promptly. Our shipping rates and estimated delivery times are outlined during the checkout process, allowing you to make informed decisions. Please note that shipping times may vary based on your location and external factors beyond our control. We prioritize the careful packaging of your items to ensure they reach you in perfect condition. For any inquiries or concerns regarding your shipment, please reach out to our customer service team at DaddyPublications@Gmail.com, providing your order number and details of the issue. We are committed to addressing any shipping-related issues promptly and satisfactorily. Thank you for choosing The Grape Daddy for your wine-inspired lifestyle needs!
The Grape Daddy Shipping Policy
Return Policy:
At TheGrapeDaddy, we strive to ensure your satisfaction with every purchase. If, for any reason, you are not completely satisfied with your order, we are here to assist you.
Returns: Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Contact Us: In the event of any issues with your product, please reach out to our customer service team within 24 hours of receiving your order. You can contact us via DaddyPublications@Gmail.com with your order number and details of the issue. We are committed to finding a swift and satisfactory solution.
Refunds: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.
Please note that certain items are non-returnable, and details about these items will be provided at the time of purchase.